Chipotle Mexican Grill

If one day Chipotle companie closes they will be able to pin point to this specific store as the beginning of the end. I am not even blaming the workers because they are clearly overwhelmed, is just bad really bad management. Constant lack of products, they open 11am and are always out of something, one day they have drinks the other day they are empty, bad quality of the food, and people doesn't even know how to roll a burrito.

I visited this location on 10/27/22. They were busy during lunch time, and the employee (young lady) informed me that they were out of chicken, but they had steak. So I ordered a steak bowl. After she scooped the steak into the bowl, I noticed that it looked very rare. I’ve never seen Chipotle steak look as pink as this bowl did. I asked if it could be cooked more, and she replied “this is the steak we have”. Then a second employee (male) repeated “this is the steak we have”. I politely said that “I’ll take a pass, and that it’s too rare to eat”. She replied “okay”, and turned around and threw it in the trash. They did not offer to cook the steak more, or even replace it with something that wasn’t raw. Poor customer service, and poor quality control. Never going back to this location.

Didn't like only customer service suck a little meat on food had to pay so much just for some meat paid over $30 for a 1 steak bowl and small burrito i wished i went to oak park on harlem and lake st very nice and polite there.