Chipotle Mexican Grill

Didn't realize getting few side orders of safrito tofu was going to be that complicated...all I wanted was 1/2 tray of tofu, they wanted to order by scoop and charge me for a chipotle bowl for every scoop. Crazy! I couldn't pre order on the phone b/c the AI computer system does not allow u to speak to anreal person

I get Chipotle at least once a week but often from many different locations as I travel. I haven’t had a better experience than with the staff here. Kudos to all for doing a wonderful job!

Prime example of Chipotle's completely broken business model. Around 15 people waiting 15+ minutes without a customer being served because the staff was focused completely on online orders. I've encountered this more and more at Chipotles, this location included and it's more than enough for me to reconsider where I spend my lunch dollars. Fix your staffing problems and your pandemic center business model (something that shouldn't be a problem given your constantly increasing prices).