Chipotle Mexican Grill

Rice was old and dry, no cilantro or lime, carnitas were dry and portion was pitiful, asked for extra cheese and was given maybe half a serving. Chips were stale.

Never again. Was in line and an argument broke out between a customer and employee at the counter. It turned into a shouting match all along the line is stopped for 5 mins while this is going on. Finally the manager comes out and it gets even more heated. The line is backed up out the door and people start leaving. I don't get why they didnt pull the customer to the side and continue service. After standing in line for almost 15 minutes and barely moving, I left. I remember last time I was there it was some problem and I said to myself I wouldn't go to that location again. But I forgot about it until I was just there again! But seriously, what happened and how it happened and how it didn't get taken care of was unacceptable, and a lot of people's time was wasted standing in that line. Never again.

I love Chipotle, but this location is really struggling. I don’t know if they’re short staffed or what. We typically order online and it is never on the to-go shelf so we have to flag someone down every time. Our food has been cold the last two times we picked up. Today, the guacamole on top of my burrito bowl is primarily just half of an avocado that hasn’t been mashed at all with brown spots throughout. Please change something because what you’re doing isn’t working. It’s getting to the point that we don’t want to order from this location anymore.