Chili's Grill & Bar

Went in yesterday had 7 people in my party and the curly haired guy with glasses in the front would not seat us, Because only 5 people in my party were there. So before I called the manger the guy seating people sat a party down who were still waiting for there group but couldn’t seat us? So I called the manager who has boy haircut. She came out so irate and escalated. She kept talking over me, Got in my face wanting to fight me. Called me a liar. It’s sad as a customer I had to deescalate the situation. That is poor management for a manager to want to fight a customer. So all this drama was so Unnecessary, They lied and said they couldn’t seat us cause our whole party wasn’t there, but yet they seated us anyways? So clearly the “policy” is not in place. No accountability. But our server was amazing props to her!

Sirloin steak with asparagus, was pretty good! I usually only have their burgers but tried something new this time.

In town on business, ordered delivery for dinner. I utilize Chili's frequently when traveling. They have a good selective menu's, normally great service and good food. Unfortunately upon receipt from Jodi M I found the box not sealed, it looks nothing like the Caribbean salad I have ordered on many occasions. (expectations not meet) - (service failure)