Chili's Grill & Bar

Upon arriving to the restaurant, no one was there to greet us and we stood for more than 5 minutes before we were greeted. Our waitress was also working the bar. I understand they seemed to be understaffed on a Saturday night, but our waitress only checked on us once during the 1 hour we were there. The food took very long and my entree was cold. My order was also completely wrong after explicitly stating what I wanted. I had to take it off the bill since there were no servers around and no one checked on me to make sure everything was okay. Also, no one offered a refill for our drinks. Friendly staff but will not be returning to this location. On a Saturday night, all hands need to be on deck to ensure all customer needs. Service 2/10.

I don't know what is happening ultimately with Chili's, they aren't like before. Now, they are lack of workers and the little they have are careless about clients, bad attitude, lack of professionalism. When I went to this place there were many dirty tables, I asked to clean the one that I wanted to be seated and had to wait more than 10 minutes for it. Finally, with bad humor, the waitress took my order, but still there were other tables still with plates and food remained....

Buffalo chicken salad was incredibly salty. I sent it back and settled for my second option, the chicken bacon ranch quesadillas. There were no cheese inside and all of the cheese was burnt around the edges. We could never find our server.