Chili's Grill & Bar

Food was okay. The young waitress was friendly. But: the setting was depressing. Knives on the floor. Everything was greasy. The tables weren't cleaned properly. I always loved Chilis and enjoyed it very much, when visiting from Germany. But this was a bad experience

TLDR: Non existent waitress makes for a bad post birthday dinner. This was the worst experience I have EVER had at a Chili's and I frequent the chain often and have been to this location several times in the past. My husband and I came here for dinner and to use the free birthday dessert offer (99.5% just came here for the dessert). The visit kind of started off bad due to a 10 minute wait with a largely empty restaurant but I can let that slide as they may not have had many wait staff on shift or whatever. This is when our extremely irritating saga begins... The hostess takes us to our table (2 person table with lots of larger ones available and clean) and leaves us with menus. We looked through them while waiting for our waitress and I noticed they no longer have mango chili chicken (this is the where the. 5% reason to go to Chili's came from). The Cilantro-Lime carne asada seemed like it could be a good substitute dish (I swapped the black beans for the fire roasted corn). My husban

Can not even say the experience was ok. Waiter was nice... but he was the only waiter in our section. It was a lot for him, as all the tables were full. In the end, had to ask for soda refills and anything else we needed. That took time. Enchilada soup was only warm. Cheese on top didn't even melt. Asked for well done-No pink meat in my burger. When it came the middle was slight pink and when I got more into second half, it was more pink. Yuck. Eww. Since I had already ate half... I just left rest of it on the plate. The shrimp pasta plate was only 5 pieces of shrimp... that was disappointing. Just because it was a 3 for $10 deal... it is not ok to be cheap about it. Being that the wait was long, the food was served warm and with raw meat... a couple more shrimp could have made this review better. Overall... disappointed.