Chili's Grill & Bar

Don't even think about Chili's normally when you think fine dining but as far as good consistent service and always good food they are always a top choice. I recently tried their dry rub on their ribs and it's absolutely amazing. Stopped in at Lakeline Mall location for lunch today and the food came out quickly was hot tasted great and outstanding service by our waiter woukd definitely recommend

I wanted to order the grilled avocado steak with asparagus, but it says it is topped with cilantro. I asked the waitress (who was very nice, this was not her fault) if I could order it without cilantro. She said yes, I placed my order, someone else brought it to me and it was covered in cilantro sauce (which wasn't listed on the menu) and topped with extra cilantro. I asked for it to be remade, they brought out the same steak that they had tried to scrape everything off of. I asked, again, for it to be remade because it still had the sauce on it and was never remade the first time. The manager then came over, and told me that if I didn't want anything with cilantro I should have read the menu and picked something else. He was extremely rude and condescending and was insinuating I couldn't read. I told him that I had read it, that's why I asked if it could be made without cilantro. I asked him if this is how he would behave if i was allergic to cilantro, and he laughed and said its not

The best experience of any Chili’s ever and we go to Chili’s a few times a year. It usually never fails that I order something with special instructions, like no butter or cheese on the side and it never happens the first try. BUT… this Chili’s is a step above the others. I called to make a very specific order due to a special diet so I was asking if the cook could prepare something a certain way and the manager let me speak directly to the cook! I was very impressed! He was so nice and was able to prepare my food just as I needed and not only that, it tasted amazing! The seasoning on the steak was so good and it was cooked perfectly medium! Steak at Chili’s? YES!!! Thank you for the special treatment and delicious dinner! You are appreciated!!!