Chicken Express

The 12 piece meal we bought was definatly an older batch that they throw in the fryer to look fresh but it was hard, burned and disgusting. Never again.

Went in today June 18th and wow they have really disappointed us. I realize they are doing a grand reopening. We ordered a 12peice family with mashed potatoes and okra plus rolls. The chicken and okra was way over cooked almost burnt the mashed potatoes wasn't there and they give us 12 rolls instead of 6. I am hoping the next time if ever they greatly improve.

I'm not a huge fan of Chicken Express in general, but today was just the worst possible experience. I pulled up to the drive thru with a van in front of me, they were taking forever(maybe 10min) to order and had already been sitting there when I pulled up. I placed my 2 orders pretty quickly with the girl and she seems a bit confused but got the order correct. Then I pull up to the window behind only the van and proceed to sit there for 25-30 mimutes, then the van just decides to drive off without their order(im assuming because we sat here so long). I then finally get up to the window, pay for my orders and sit here another 5-10 minutes because my orders weren't ready... then I get my order and start to drive away without check and realize I have no mac and cheese that I ordered????! I pulled into a parking space and went inside, then waited at the counter until someone finally noticed that I was standing there. He was also working drive thru and when he asked her where my Mac and ch