Chick-fil-A

Worst service ever since I’ve eaten here in the mall. Most of the people come here because they’re mall employees and they have to go to their shift. There was an order of about 50 or 60 Chick-fil-A sandwiches in some kind of a black case on the counter which they proceeded to fill while they ignored all the orders of the other customers waiting patiently in line. Terrible management and logistics. Save yourself time and go to the vegetarian place and have a falafel And get this… My sandwich and french fries were ice cold to boot. Steer clear and go to another food place in the mall. Revised and downgraded to one star because my french fries were disgusting and greasy.

Lines at this Chick-fil-A location, like most Chick-fil-A locations, are generally incredibly long. Management does it’s best moving the line along with employees working down the queue taking orders but with the demand for Chick-fil-A so high, the line is inevitable. I always order a four piece chicken strip meal with a large fry and a large coke and it consistently comes out hot and delicious! Chick-fil-A’s waffle fries are in contention for some of the best fries anywhere!

I was the first customer in line today( this morning) and I didn't get my order first. It was a simple order , the #1 meal. However , the customer behind me got her order before me and she ordered More food. How was that possible????. My food was ready, but because she asked for her food ( her food was not ready by the way) , I waited for my order. So, she got her order and I still waited . Finally , the chick- FIL- a Associate saw me standing there next to her , which I was the whole time, gave Me my order. After the customer mentioned I was skipped. Terrible ???? customer service here!!!!!