Chequers Restaurant & Pub

I really wanted this place to be good as we live so close and myself being in the restaurant business.. unfortunately we walked in we were greeted and seated. So far so good, the host took our drink order and 7 minutes later a server came by to get our drink order we told her the hostess got our order but she said she wanted to get it anyways. We gave her the order along with appetizers.. 10 minutes later still no drinks.. waitress came back by and asked if we wanted waters.. which we had asked for anyways the first two times.. told her yes… another 5-7 minutes went by still no water still no drinks.. she walked by us atleast 8 times. So we got up and left… I would also be more understanding if they were busy, they were not…. So disappointed

I visited this establishment with my family for Father’s Day. The staff was friendly and the restaurant was clean. Our waitress was extremely helpful and very kind. We ordered the blooming onion and the chips and queso as appetizers. The blooming onion was exceptional, but the chips and queso were very bland. Onto my entree, which I couldn’t finish due to mashed potatoes being almost ice cold was decent. I enjoyed the chicken fried chicken, and the side salad was subpar. Due to this being a family favorite restaurant I may return, but it won’t be my first choice.

We picked up an order this evening. We ordered a catfish dinner with cheese sticks. The fish only tasted like grease and salt, the fries were awful and the cheese sticks were burned and dried out. We’ve been customers for YEARS and never had a bad meal whether we ate inside or got take out. My husband called to ask for a refund. He was told he had to bring the food back to the restaurant. We aren’t wasting gas to return a very bad meal. We were told that the owner requires the food to be brought back. They did offer us a free meal but this will be the last time we go to this restaurant after 30+ years. $25 down the drain.