Checkers

Ordered the 2 bacon cheddar burgers. Went back in line because there was no bacon and no cheddar that I could see on it... I was told "we put liquid cheese on it and bacon bits." If there was liquid cheese on it I couldn't see it and that holds true for the acon also! A totally misleading and disappointing lunch!!! I will NEVER go back!

Extremely rude staff. Had an issue with the app, called to ask for some guidance on what to do and was immediately turned away and told "Not my problem, talk to my GM on Tuesday." No thanks. I have never eaten at a checkers before, but I guess I won't be starting anytime soon. Edit: after looking at the reviews and seeing the overwhelming amount of people with similar experiences. I'm glad I didn't waste my time. If you're hungry, I'd suggest Steak n Shake before this place. I've never had an employee there give me attitude just because I'm confused (even after I apologized).

I made a mobile order, the app completely glitched out after I purchased the order (I have a picture showing it took money out of my account). However, since it glitched, I decided to call to see if it did make it to the store. I called 5 times and was hung up on every single time. After about the 6-7 call, they answered with immediate attitude. I've worked in customer service for many years and understood that they may be busy, so I stayed calm and said "I apologize, I'm sure you guys are busy but I made a mobile order and just wanted to see if it was there. The app glitched but my bank account shows money taken out." They didn't even ask me for my name, just told me that they hadn't received any mobile orders. So I repeated that I had proof that I'd paid Checkers for food and it was taken out of my account and I would be happy to bring it to the store as proof as well (I just wanted what I paid for). The girl refused to have a conversation with me or provide any helpful advice or inf