Charleys Cheesesteaks

I went there today to get a sandwich and I’m waiting in line. Midway the man cooking there (I presume some sort of manager with earbuds in) cooking asked “if I wanted no mayo lettuce and tomato.” I said “yes” that I don’t want it. He gives me a confused look so I clarified it by telling him again, and he told me “to pay attention”. Honestly I’d expect more patience from someone ordering the other employees around. Especially towards the customer. I guess you get what you get when you go to a low tier sandwich shop. Don’t even waste your time here. Panda Express right next to them has way better food and they don’t stressfully yell at you while cooking it in front of you.

Food was really good and awesome customer service ! Will definitely be back! A Must try!

I placed a delivery order on the website on Sunday 7/17 at 5pm for the Norridge location. The restaurant closes at 6pm. The delivery confirmation notated that I would receive the order by 6:03 pm. In the delivery updates I noticed the drivers name kept changing however, I was still supposed to receive my order by 6:03. Needless to say, the order never came. I called the restaurant, no answer. I contacted the driver and she kept me in the loop by reaching out to me. She did confirm the restaurant had closed at this point. I called the delivery company and they advised they would cancel the order but I needed to reach out to the restaurantas well since the order was placed on the restaurants website. I've called the restaurant everyday since the occurrence to no avail. The restaurant charged me for a service not provided and I have been unsuccessful in reaching anyone at this location. The phone rings endlessly or it rings and sounds if someone picks up and hangs the phone up. It is