Buffalo Wild Wings

Every time I go there they take entirely too long to even greet the people standing at takeout, then take forever getting the food. I understand if the food isn't ready (even though it is usually well past when it said it would be) but they never communicate this to the customers. Also I saw a few employees eat food off of customers plate before it went out.

Placed an online pick up order. Arrived and waited at the counter while 2 waitresses giggled and talked to each other. Neither of them said a word. Kitchen staff also seen me and did nothing. Finally a young man came out and my food was in the warmer despite being there before the ready by time. Got home (2 miles) and my order was warm and wrong. I'll drive further for better food and service.

My chicken was extra dry and crunchy, I couldn’t even swallow it without water. It’s like I was eating a bag of kettle cooked chips or something. That’s probably why it was BOGO. I got boneless wings. I definitely won’t be back