Buffalo Wild Wings

This location is in a prime area, right near sea world. The atmosphere is a 7/10 The food is more like a 6/10, the wings were average, the burgers were dry and overcooked. The service was 6/10, the waitress was training so they both could have been more attentive. The overall experience was just below average.

Ordered from Uber eats and what a joke. Not only was the order delayed it arrived cold and had multiple issues that was not Ubers fault. -Cold food -The Buffalo wrap had no Buffalo sauce -The order was supposed to come with fries but were very sparse. See pictures of no sauce on chicken and the amount of fries that came with the meal.

They were really busy. The line was long. Sandra was the hostess. She was great. A server wasted several glasses of water in the entry way. Sandra the hostess was very helpful. Her goal was to keep the guest from falling. She immediately cleaned it up although she had to leave her post. She was great. Courtney took our order. She was very pleasant. I asked for the manager because the front in staff needed help. The lobby and to go line was extremely long and they needed help. Jasmine, the manager, came out. She listened apparently she was in the kitchen helping. Another employee shared that Jose, the general manager was extremely busy doing PAPERWORK in the office. Meanwhile the lobby area, the waiting area, the to go line are chaotic. With a large spill in the front entry. Great Leadership Jose. I am sure the paperwork needed immediate attention while your staff was drowning a d the customers were waiting. Sandra and Courtney managed, however leadership presence could have made