Buffalo Wild Wings

I was super hungry and wanted to have some wings.I placed a delivery order through website where it did not allow me to add special instructions.So, i called the store and requested them to make the wings extra-wet, and welldone and asked them not to forget.Inspite of asking they did not follow the instructions.I am super disappointed with the wings.

Stopped by my local BWW this afternoon for a drink and some wings. Well, my visit was a disaster from the moment I walked in and sat down at the bar. The novice mousy bartender hadn’t a clue how to serve a guest. I ordered a cranberry and vodka. The drink arrived dark as night. I couldn’t taste the vodka at all. Then she proceeded to ignore me for a while, and there were only three other guests sitting at the bar when I rolled in. I asked if I could order some food and she then proceeded to help the other guests giving me the “I’ll be with you when I have time” attitude. Obviously understaffed, inexperienced and a waste of $5.50 for me. I asked for my check and left a zero tip because zero was the level of service I received from this reject bartender.

Edit- I reached out to BWW as requested and they made it right on my last order. I was encouraged to try them again and so I did using the points they gave me. Ordered 2 buffalo chicken tots (see image). Nothing really changed and definitely a systemic issue on their part. Rating stays the same because they reimbursed me in points and I do like a few of their other items, although the buffalo chicken tots were our most ordered item. Moving on to Pluckers Totchos which I highly recommend. 3rd time ordering the buffalo chicken tots for pickup and they been a disaster. See image attached. Never enough of any ingredients. Feels like I'm just paying 12 bucks for a basket of tots with a little bit of chicken, which is ridiculous.