Bruegger's Bagels

They can’t do well under pressure when I was there. I understand that they were running low on ingredients at 10-ish am; they were under-staffed, and there was a long line of people. Then I made my order but it didn’t come through for some reason. Fortunately, I ended up getting my sister’s sandwich instead.

Just got home from this location in Madeira. Before I get negative, I do want to say that I am not someone who walks into local businesses during a pandemic and doesn't think about and appreciate the people working there. That said, if you chose to work at a customer service based business, pandemic or not, you best be respectful to folks. So, I was observing the man who would eventually take my order, because his tone towards others was literally saying, "I don't want to be here, give me your order." When I began my order, I said hello and asked for a bagel I saw on the website. He rudely told me they don't have that here and then proceeded to turn towards the bagels and do a slight wave of his arm as if he were a Price is Right model to show me the display in a smart a** manner what bagels they did have. Each time he asked what I wanted next, his tone was the same...didn't want to be there, hurry up. Sorry, am I waiting for food in a prison? BTW, it wasn't crowded and even if they ar

This place is extremely slow! THEY NEVER have orders prepared on time and are ALWAYS BEHIND. The employees are incoherent,most of them appear unshowered or poor hygiene and the place is dirty. Terrible experience and not sure how they remain open for business.Thnx,E