Blaze Pizza

I ordered 7 toppings but this is what I got. It’s totally wrong. I called to the store and Edwin who introduced himself assistant manager said he will give me a new one. I called 30 min after to follow up he said we don’t deliver. I said why you didn’t tell me that before? He said yea mam we don’t deliver! How should i now that when i ordered my food online? You are the brand and customers should be important for you. I asked for refund he said i can’t do that either. So, how can you help customer when you can’t do anything to give the right service? You guys just need to check the orders before you send them out that’s easy. Also train your managers to fix the problems in a right way.

Absolutely terrible service. It was like all of the employees were high. They could not hear any orders correctly, my pizza barely had sauce or cheese on it before I asked for extra, and they were incredibly slow. My pizza wasn't cut almost at all. They started making my party's pizzas out of order and mixed up the orders. They were at the bottom of the toppings and did not attempt to refill at all so I am pretty sure I did not get all I was meant to get. And it isn't the end of the night either, the store is still open for 2 more hours. The employees just seemed non-responsive. It felt like talking to a brick wall. This store is usually very tasty, very quick, and very efficient and helpful. I have no idea what happened today but it was utterly awful. I work in fast food service and even with that amount of sympathy and understanding, I have no idea what has happened here.

We like the simple menu and they have great pizza. We really like the Build your own pizza idea! Although they were busy at the time but we got our pizza super fast. The staffs were super nice and helpful. The food tasty and hot!