Bigelow Grille Kitchen & Bar

On a bustling morning during college move in, the service and food was exceptional. We had breakfast Sammies and coffee and were on the road to Pitt on time. Really great experience.

They don't do room service despite being within a large hotel. I asked to order to go. Was told 15-20 minutes. It's not on time. Really not that big of a deal but the hostess is overwhelmed and displaying the stress. Perhaps another person at the stand during dinner hours, on a rainy night when the hotel is packed with baseball fans and concert fans would be a great idea. The food is overpriced but given the lack of regular restaurants in the area, you've not much of a choice.

Not great. We stopped here after the game and there was one employee who was acting as the server and hostess. There were tons of people trying to come in to eat, but the kitchen was closing soon (should stay open later for post-game crowds). We got our orders to go, but the server automatically charged us gratuity for the two of us and charged my friend twice and was non-chalant about it when we asked her. And if you’re getting a to go pop, don’t serve it in a tiny teacup size cup, especially with that price. Food was just ok.