BENTO Downtown Orlando

Can’t necessarily speak about Bento, more or less their ghost kitchen Maui Poki which is subpar at best. Prices for bowls are insane even with a discount code. Wait times are 15-20 minutes longer than predicted. Quality isn’t the greatest.

My work ordered Bento for the office today and my orange chicken bowl came with a sharp metal shaving! All they could offer were apologies and to replace the one item. You are so lucky someone didn't eat this and get injured!

Came here at 9pm and after a disaster happening in front of us with pickup orders, we finally got to order. It’s now 9:15 and after we order a girl with purple hair pops up behind the cashier and says “oh by the way, this is for to-go only. We close in 45 min so you can’t eat it here”. Luckily I live walking distance but also will make sure we don’t walk back here. The food is relatively mediocre to begin with, poor service on top of that will make this place avoided. Reasons like this is why I (and many others) prefer not to eat in the downtown area.