bb.q Chicken Chino Hills

I lived nearby and have eaten for a year, and will never return this store. No matter how good the food is, the service attitude is extremely BAD, I ordered The mild fried chicken . They give me spicy soft chicken with full of sauce. I asked the cashier, is this the mild fried chicken I ordered? He said yes, less spicy is mild. I order it for children, cannot be spicy. He refuse replace it and keep pushing me order other one. It will wait 25mins. I angrily said it’s the first time I heard that Mild is spicy. He said in Chinese “Go hell your first time! ”. I am so surprised he say that, he keep mild face and say dirty in Chinese language to me. if i am man. he will not dare to say that to me. very bad service.

They refused to serve my girlfriend and I 20 minutes before closing. Claimed you have to order 30 minutes before closing, yet they ignored 5 phone calls long before that 30 minute mark. The place was practically empty, so they weren’t busy. Not sure what’s happened over the last 21 months but apparently business hours are no longer business hours, and simply the worker’s schedule. Thank you for letting me drive 30 minutes to your place of business only to turn me away just in time for everywhere else to be closed. I will absolutely never do business at this restaurant. Response to owner comment: Posted business hours are the hours in which your business is open to do... BUSINESS. Your posted business hours are not your workers schedule. If you close at 10, you serve until 10. If you want your workers to start closing duties before your posted closing time, then the time in which you start closing duties is when you close. That way you don't have to educate anyone on what your hours mea

They close at 10pm order at 855pm. They say we can't eat inside the restaurant. What? The cashier has no people skills so rude whe we asked about the menu she just pointed look there. For me was the first-time viciting and thinking of not coming back