Basil Thai Cuisine-Charlotte, NC

This review is relative to the service I received at Basil yesterday. We’ve been eating at Basil for YEARS. IMO they have the best Pad Thai around. However, I stopped in just after 2pm yesterday to take a friend visiting from DC to lunch. We were just about to be seated by the host until the “manager” comes rushing out to inform me the restaurant was closing at 230. I asked if the kitchen was still open and did we have time to order? Its 210 by this time. She says “we close at 230 as in, doors locked, everybody out at 230”. How unprofessional and rude!! I’ve never had such a response from a restaurant. We quickly walked one block to King’s Kitchen who was also closing soon. I asked the hostess if we had time to dine inside so close to closing. Her response “Absolutely!! You can stay as long as you like!!” I don’t make it a practice to patronize a restaurant just before closing because I realize they want to go home but there is a better way to get your point across and retai

I ate here 3 years ago and the Pad Thai was to die for. It was excellent. I was passing through Charlotte and had a taste for Pad Thai so I thought I would return here since I had such good success the first time. Honestly, it was awful and I wasted $20. It was dry, not Pad Thai noodles, the chicken was dry and bland, the shrimp was over cooked, not spicy or sweet enough. It was bad. It may have been a fluke but I doubt it. I will not ever be returning.

A wonderful and refreshingly authentic Thai menu with fabulous service. Don’t waste your time at other Asian places in town. This place hits the spot!