Arby's

Management and staff got my order slightly incorrect and proceeded to give me a bad attitude as if it was my mistake. All staff very unpleasant excluding the sweetheart Victoria. I understand the job could be stressful, but if you’re not hospitable, you probably should not work in hospitality. Staff needs to be revamped. Manager had 0 compassion

I have a message for the general manager at store 6886: You are a lousy manager who doesn’t deserve to work in customer service or to train employees. I pulled into the drive through line at around 6:45. There was no one behind me. It was 94 degrees and there were 4-5 cars in front of me. When I got to the order box the speaker announced it was 7:00 and they were closed. I stayed in the drive thru line while 4-5 cars ahead of me picked up their orders. Then a nice young man with dark curly hair came out and asked if I had ordered yet. I explained what had happened and that I was in line before 7:00. He said he was sorry but his general manager would not let him take my order. Hey general manager, way to do as little as possible.

Maybe it was a bad day. The drive thru took longer than anywhere I've been thus far... and yes I realize there are staffing problems everywhere. The food wasn't bad except that I ordered cheese with the curly fries. There wasn't enough cheese for 2 fries, so I asked for more. The person was clearly annoyed and gave me,begrudgingly slightly more. Inside the establishment, it sounded like they were having a huge party. It's a bad side of the freeway.. need to find another Arby's. It was my second time there, because the first time wasn't great either.... and again wasn't a pleasant experience.