Arby's

Sat in the back of a line at the drive through for almost 20 minutes, with no cars behind us, just for whoever was taking the order to be super rude. I wasn't even finished with my first sentence before he cut me off and said "Will that be all". At least let me finish talking! He kept cutting in, too. After the third interrupted sentence I gave up. They didn't want to hear my order, and apparently weren't paying attention either, because the one thing I managed to order was wrong. Talked to customer support and they said they would send me an apology coupon but it never came. Horrid experience, and in lieu of the coupons I refuse to go back.

Don't eat Arby's often, but definitely got service with a smile! Everything was correct and ready on time (I ordered online for pick up) and since I couldn't enter an extra red ranch sauce request with my online order, I asked at the window and they were happy to oblige! will definitely go back when the family craves "the meat"! ???? p.s. they need to re-pave that drive-thru/ parking lot! Parking: driving thru the lot/ getting to the drive thru is like going off-roading! no joke!

We're new to the area, and I had never had Arby's and wanted to try since we always get coupons to our home. I unfortunately chose the new spicy Diablo fries and sandwich and did not like either. I ordered the chicken version and received the beef. But aside the spice was very artificial, and the bun was soggy. Unfortunately not a great experience food wise, $ value, or order accuracy :(