Arby's

I had a very simple order #1 with fresh fries and extra sauce, and the only reason they received 3 stars is because the beef and cheddar was great! When I received the order I immediately sent the cold fries back. The young lady bought me fries back that they must have dropped in back in the oil and now instead of fries I had hot potato chips. Will not go back to this Arby's ever again. Totally ignored the fact that I ask for fresh hot fries!

Food was good and order was accurate. Arrived around 3 pm on a Sunday. The person who took our order didn't smile or give a friendly greeting or farewell, but she did her job accurately and promptly. Ordered a single classic and a single turkey wrap for takeout, just the two sandwiches. It took a while for the order to be prepared - maybe 10-15 minutes? While we were waiting, I heard what sounded like arguing between two employees from the back, someone shouting "Stop," and "I'm not on first shift; I'm on second shift." Floor was really sticky, though it looked clean enough so I'm not sure what made it so sticky. I had to resist the floor to keep my shoes on. The manager on shift (or possibly owner?) apologized for the wait when they brought us our food.

This was a horribly experience. I order my food at the drive thru window. When I bite my sandwich it was cold as tho the slapped sandwich together. I went inside to get another sandwich thinking it was going to be better. It wasn't. Arby's was the place to go for a nice hot sandwich. Nooo! every Arby's I've gone to my sandwich was Luke warm or cold. Nobody! I'm going to tell them next time I want fresh sandwich of the grill!